Choose Your User Manual
Nova Fora has separate instructions for fleet teams and repair shops. Choose the manual that matches your organization.
Start with the training guide for your role: new DSP teams or new vendor teams. Read What Changed when returning to the manual.
I Work for a DSP
Section titled “I Work for a DSP”Start with Body Repair for DSPs for the full damage-repair journey, from requesting quotes to receiving the van. Use the DSP User Manual for fleet tasks, inspections, notifications, digests, and reports.
I Work for a Repair Vendor
Section titled “I Work for a Repair Vendor”Use the Vendor User Manual to receive work, prepare quotes, schedule repairs, check vehicles in and out, complete repairs, manage notifications, and use vendor reports.
Roger and Slack
Section titled “Roger and Slack”See Roger and Slack to learn how DSP drivers report problems, how owners connect Slack, and how the team follows up in Nova Fora.